Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept exchanges and cancellations

Just contact me within: 7 days of delivery

Ship items back to me within: 21 days of delivery

Request a cancellation within: 6 hours of purchase

I don't accept returns

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Frequently Asked Questions

Custom and personalized orders

Message me with any questions related to personalization. Also, don't see something you want? Ask me. I can personalize shirts, onesies, aprons, pillows, mugs, tile, canvas, you name it.

I am still confused on how to order.

If you are ever unsure you picked the correct options at checkout, just pick the frame size you want and then in the personalize section include your frame color choice, font color choice or choices, and the background choice if other than white.

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